WebMar 26, 2013 · SolveDirect's main product is a technology named ServiceGrid that provides a central platform from which to monitor service-level agreements (SLAs), browse service case management, and choose from a library of preconfigured information technology infrastructure library–compliant (ITIL) workflows for setting up incident reporting, service … WebNov 11, 2015 · users who will be working with SolveDirect (SoDi) everyday, if you want to do something more. with SoDi you need to find another document which is Technical documentation or contact. with SolveDirect HelpDesk. We believe that this manual will be helpful for you, and working. with SoDi will be a pleasure. 1.1 First contact with SolveDirect
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WebTicketing tools: Solvedirect, Remedy, HP ALM (former HPQC) Been participating several implementation projects and roll-outs in Hungary, across Europe and Japan. Have also experience in functional team leading and some project management. Accurate in work and administration, client focused. Notes: WebOct 18, 2012 · Summary. Vendor managers are challenged with multisourced IT environments, which makes dashboard tools more necessary than ever. To avoid vendor … dhl express international shipping+tactics
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WebSolveDirect integration Q&As. Read the SolveDirect integration Q&As for commonly asked questions regarding Cisco Service offers, service agreements, renewals, support, and … WebCisco announced yesterday that it intends to acquire SolveDirect, a Vienna, Austria-based company focusing on cloud-delivered services management software and services. The intent to acquire SolveDirect was mentioned in a blog post yesterday by Hilton Romanowski, Cisco’s head of corporate business development. WebA. SolveDirect customers will need to add their Cisco Service Agreement Contract Number to their user ID in the Cisco.com Profile Manager. From there, select the “Access … dhl express italy rozzano